Roofing Contractors: Everything You Need To Know Before Hiring A Roofing Contractor

Roofing Contractors: Everything You Need To Know Before Hiring A Roofing Contractor

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33 Croton Point Ave •  Croton On Hudson, NY 10520 •  (914) 271-4572

Roofing Contractors: Everything You Need To Know Before Hiring A Roofing Contractor

Every year, civic agencies across the country process thousands of complaints against housing contractors, and roofing contractors consistently rank among the top businesses being complained about. So be very careful when selecting someone to work on your house! Your roof is an important part of your home. You shouldn’t trust it to just anyone.

Getting honest estimates from roofing contractors can be confusing. Some have really high prices, and some are priced so low that you can’t understand what’s included and what’s not, or if you’re getting good value for your money. Some less-than-scrupulous roofing contractors play games with pricing, only to jack the costs up later during the job with unexpected surprises. That’s why it’s important to use care when selecting a contractor, and be sure you’re dealing with someone honest. You want your roof taken care of quickly and cheaply as possible, but it pays to take the time to select a roofing contractor that’ll do a good job for a fair price. It’s better to do it right the first time, instead of using the cheapest contractor available and later discovering you’ve made a painful mistake.

Hiring a roofing contractor is more than just finding the cheapest quote. For the best results, you need to find a legitimate roofing professional. Consider the contractor’s experience and qualifications, the duration of the project, quality of materials, and other factors. For example, GAF Master Elite Contractors, who by virtue of their excellent workmanship are granted special status and offer enhanced warranties.

Get recommendations from your neighbors and friends – they’re your best resource. After all, if they were happy with the work you will be too.

One of most important things to find out before hiring a roofing contractor is that they are fully licensed and insured. Roofing is a dangerous occupation. Don’t leave yourself open to a devastating liability by hiring an unlicensed roofer. Protect yourself!

Make sure that your contractor is an actual roofing contractor, and not just a general contractor. Ask how long he’s been in business and where his place of business is located. Take a look at his truck and if there is a magnetic sign on it, there is a strong possibility that he works as a subcontractor for multiple companies. Is he going to be in the roofing business for the full warranty on your new roof? And exactly what is the warranty, and what does it cover? Does he offer warranties for both Material and Craftsmanship? Make sure both materials and labor coverages are specified.

If you get multiple estimates, get them in writing from each roofing contractor, and ensure that they’re based on the same roofing project specification. Never, ever, rely on verbal promises. Insist on getting all guarantees, promises and warranties in writing. Including warranties from all the various manufacturers whose products will be used. And investigate their previous work; any reputable roofing contractor should have job sites for you to visit to see completed work.

As the proposal moves along, ask yourself; are you comfortable with the roofing contractor? When reviewing the contract, does it spell out the scope of work in clear and understandable terms? Your contractor must obtain all required building, roofing or re-roofing permits, and he schedules the proper inspections. Make sure all project expectations are in writing and only sign the contract if you completely understand the terms.

Larger contractors won’t require a deposit, but if they do, never pay more than 10% down or $1,000. Never pay in cash. And if you make ongoing payments as the work progresses, don’t let payments get ahead of the work. Keep a job file of everything relating to your project, including all payments. Don’t make the final payment until you’re satisfied with the job.

Additional points to consider when deciding between roofing contractors: Was the contractor on time for your estimate appointment? If not, or if he failed to show at all, calling you later with some excuse, drop him from consideration immediately. If he’s not on time when he most needs to impress you (before he has been given the job), then he surely cannot be relied upon after he gets the contract. Does he have an actual office, and a showroom for you to go visit? If not, does he at least have a secretary or paging service for emergencies? Trust your instincts. Do you feel comfortable with him working on your home? Remember, the person you meet with could just be a convincing salesman, and become totally different once the actual work starts. Call your city’s building department, and ask if they are familiar with the contractor you plan to use, and see if they have anything negative to say about the company. And ask lots of questions. Don’t let the contractor confuse you with strange words and industry jargon. Ask him to explain everything to you in detail. Remember, you’re the boss! They work for you. The bottom line is, trust your feelings; you must feel comfortable.

Ask about the process that the crew will follow when installing your roof. It’s the roofing contractor’s responsibility to see that the roof is waterproof at the end of the day, and if necessary, there should be enough tarps to completely cover the roof in case of rain! Take pictures as the work progresses, to document anything the workers do to cause damage to your property. And when the job is done, it’s nice to offer the contractor copies of your photos, and give a nice testimonial for a job well-done.

All this may seem like a lot of information to get from the roofing contractors giving you an estimate, but these are certainly issues that their clients already ask them about. All reputable, honest roofing contractors will already be prepared to provide this.

Follow these guidelines, and you’re sure to get a quality job done at a fair price, and be very happy with the results. Of course, if you’re in the Westchester/Putnam (New York) area, please consider Franzoso Contracting for your roofing, siding, and window needs. Please visit our comprehensive website at http://www.franzoso.com, or call us at 914-271-4572. When you call or visit the site, you’ll find directions to our extensive showroom to see samples and speak to our knowledgeable representatives who’ll help you with your needs.

Thanks for reading, and good luck with your new roof!

Watch this video about flat roof contractor

Installing a hot tar 4 ply roof system on further lane in East hampton NY Please help to answer the question about flat roof contractorHow do you choose the best general contractor?
We are getting quotes from general contractors to change our flat roof to a gable roof. However, the estimates that I am getting range from $14,000 to $34,000 and all of them claim to work with an architect. Its seems that if the architect works independently from the contractor the price is much higher. I just want to make sure that I can get just as good a job done for a price we can afford, without being taken to the cleaners!
About Author

Mark Franzoso is President of Franzoso Contracting in Westchester county NY. The company specializes in roofing, siding, windows and doors and is a fully licensed contractor in Westchester and Putnam county




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March 15th, 2011 | by roofing contractor |

6 Responses to “Roofing Contractors: Everything You Need To Know Before Hiring A Roofing Contractor”

  1. By thegurlupstairs on Jan 23, 2010

    Make sure it's in writing as to how they'll charge if water damaged sheeting is found, ie, time and materials, or will you supply the material and they repair. They won't know if there is damage until the roof is exposed.

    Absolutely ask for references.
    Check the BBB.
    Don't hesitate to get more than one estimate.
    Find out what kind of roofing material they plan to install…is it good quality or some cheapy stuff? That info should be included in the contract and can be verified at your local lumber yard.

    How will the roof be loaded? Is a truck with a boom bringing it in? If so, how will the contractor ensure that your yard won't be hammered.

    Who will be responsible for getting rid of the debris? Easier for them to do it…just get it in writing!

    Ask that it be in writing that they "sweep" the yard (with a magnet) to get rid of any nails that fall to the ground. Even if they tarp the area, nails bounce :)

    As far as meeting with the foreman, it might not be a bad idea. Good to know beforehand if you'll be able to communicate with him.

    Best to you!

  2. By Trey on Jan 23, 2010

    It depends entirely on how strong the addition was made. If the roof is just 2×4 studs instead of 2×6 or greater, you have a good chance of problems. And if the waterproofing of the flat surface may break if you try to use it to walk on a lot in all kinds of weather and poke through with chair legs, etc.
    The usual solution if the strength is there is to build the "patio" almost like you were making a deck near the ground: a strong sill atfached to the house and pads to rest on the roof and spread the force. Then the waterproofing of the addition stays intact and the deck can be level even if the roof has some slope for drainage.
    If the floor of the house is very close to the level of roof, then there isn't really space to do that above. I would suggest getting someone to design it or ask for estimates based on a design being described to you and see how much trouble they think it will be.

  3. By bellshouse1 on Jan 24, 2010

    You need to check with your local Registrar of Contractors to see if there are any open or previous infraction by the builder. You will also be able to see how long the builder have been in business for (the longer the better). When comparing estimates, you need to make sure you are comparing apples to apples. A $20k spread is huge for a small project so somehow, one of the bids are missing services, whether it is demolition, hauling fees, materials to match existing, etc. If you're putting concrete tiles on the new gable roof, does it happen over a large expanse of windows/sliding door? Any of those builders include additional support on the header and foundation due to the increased load?
    Just compare the differences in terms of included scope of work from each builder. By doing so, it may give you a better understanding of the price discrepancies.

  4. By arjzv on Jan 25, 2010

    You can do one of two things. Either ask a competitor to come inspect the roof and give you an itemized list of what's wrong with it *just tell them what happened and that you are looking for someone who can show you what's wrong and what needs repaired* or you can contact your insurance company who can set you up with someone who can check it for code. Once you get the documentation showing the lack of work done you can put in writing your complaint and demand it be redone. If they refuse, you have it in writing that you are unhappy with the product and also paperwork showing what damage is done. Take pictures! That way if they DO try to sue you for the money you can have that on your side. They won't get a DIME if you're in the right.

    Do NOT pay until all the above has taken place or they can claim you damaged it etc. you wouldn't have paid if you weren't satisfied etc. and you won't get it fixed by them.

  5. By mealking on Jan 26, 2010

    A metal roof is not a good idea. Ponding water will leak through the seams even if they are soldered because expansion and contraction will open up the seams. Ponding water will also cause the steel roof to rust prematurely.

    A better option is a rubber membrane roof. Warranties as long as 40 years are available. A reputable roofing contractor will make quick work of the roof job and be around for any problems that may develop … in other words, they will be around to take care of any warranty problems.

    Good luck with your roofing project.

  6. By starlight on Jan 26, 2010

    Definitely a rubber roof requires a great deal let maintenance and will last 15 to 20 years. This will be a true water proof roof system. Paper and tar is old method and will last 7 to 10 years before needing replaced. UV rays effect both but tar faster. Long term Rubber. Short term is moving in 5 years paper and tar.

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